Contracting services in the financial, insurance and legal sectors via live shopping

Trust is key in both the banking and financial sector and the legal and insurance sector. All of them offer especially complex products and services and have extensive general terms and conditions that usually require a great deal of explanation, something that consumers face with a certain degree of reservation. Direct service and personalised advice are two factors that are hard to replace in such industries that have been immersed in a strong digitalisation process for some time. Live Shopping combines the best of digital channels with the personalised service so characteristic of the traditional channel in these industries, enabling users to enjoy the best of digital self-services in combination with the advice and accompaniment of their advisor on financial, legal or insurance products. If you are engaged in the legal, insurance or financial and banking sectors, our white paper contains everything you need to know about live shopping: from its origins to the most recent data, including the various formats and major success stories.